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Crystal: a line that sank, then sailed again

Several ships on our list carry no dates, and there is a reason. On 4 February 2022, Crystal Serenity and Crystal Symphony were seized at Freeport, in the Bahamas, over unpaid fuel. The company filed an assignment for the benefit of creditors on 11 February. A&K Travel Group, the Abercrombie & Kent group, won the brand and the two ocean-going ships at judicial auction in June 2022, with the sale closing on 1 July.

What the new owner did not get back

Bach, Debussy, Mahler, Mozart, Ravel and Esprit. Six boats that carried the Crystal name and are no longer part of the line. Their pages stay online because you still look for them, and they say what we know of each.

The line is sailing again

Serenity sailed again on 31 July 2023 from Marseille, Symphony on 1 September 2023 from Athens — twenty months after the seizure. They are the two ships carrying almost all the calendar today. The number of Crystal cruises currently on sale is shown at the top of this page.

A new ship, and three departures that touch Quebec

Crystal Grace had her first steel cut in the week of 28 May 2026 at Fincantieri, in Marghera, for entry into service planned on 11 June 2028. Her inaugural season is already on sale with us, and a few departures touch Quebec. As with any undelivered ship, ask what happens if delivery is late and have it put in writing.

Should this history worry you?

It is a fair question and we are not going to dodge it. The brand changed hands and today's house is not the one that failed. That said, what protects you is not a shipowner's reputation in any case: it is your agency's licence, the trust account and Quebec's compensation fund. We will not say what the fare covers: ask for the written list of the exact departure.

Frequently Asked Questions

Two ships carry most of the calendar today, Crystal Serenity and Crystal Symphony, back in service in 2023 after the bankruptcy. A third, Crystal Grace, is under construction at Fincantieri for entry into service planned in 2028. The other ships on our list carried the Crystal name and are no longer part of the company.
Because the line went under and did not get everything back. Bach, Debussy, Mahler, Mozart, Ravel and Esprit are no longer part of the house. Their pages stay online because you still look for them, and they say what they know.
On 4 February 2022, Crystal Serenity and Crystal Symphony were seized at Freeport, in the Bahamas, over unpaid fuel. The company filed an assignment for the benefit of creditors on 11 February. A&K Travel Group, the Abercrombie & Kent group, won the brand and the two ocean-going ships at judicial auction in June 2022, with the sale closing on 1 July.
Yes. Serenity sailed again on 31 July 2023 from Marseille and Symphony on 1 September 2023 from Athens, twenty months after the seizure. They are the two ships carrying almost all our calendar today: 151 and 135 records.
A new ship. First steel cut in the week of 28 May 2026 at Fincantieri, in Marghera, with entry into service planned for 11 June 2028. Her inaugural season is already on sale with us: 26 departures, three of which touch Quebec. As with any undelivered hull, ask what happens if delivery is late, and have it put in writing.
It is a fair question and we will not dodge it. The brand changed hands and the present house is not the one that failed. What protects you, in any case, is not a shipowner's reputation: it is your agency's licence and Quebec's compensation fund. See below.
Little. The line schedules long voyages and routes that rarely repeat from season to season. A single departure can also appear under several segmentations depending on how the supplier splits the itinerary: read the route rather than the name.
We will not say it in the line's place. What the fare covers changes here from one departure, market and cabin grade to the next, and we have not measured it departure by departure. Ask your advisor for the written list of the exact departure before booking, not after.
Yes. This page shows the departures we carry online, and our inventory does not always cover the line's full catalogue. Call us with the date and itinerary you found: in most cases we can book it for you.
The line usually offers a postponement, another ship or a refund, depending on its contract. This is not a classroom hypothesis: deliveries do slip. Have the rule spelled out in writing before paying a deposit on a hull that does not yet exist.
It depends on the departure and the market, not on the line. If French matters to you, say so before booking: it is checked departure by departure.
On these fleets, yes: few ships, few cabins, and the best go early. Booking far ahead fixes a choice but commits money in advance. Talk cancellation terms through with your advisor before you decide.
Your agency, and it alone. Voyages AquaTerra operates under a licence from Quebec's Office de la protection du consommateur, your payments pass through a trust account, and the compensation fund for travel agency clients covers your departure. That holds whichever line you choose.